We help
hospitals banks health insurers logistics public services

work smarter.

Don't waste your time on repetitive work. Paperbox automates your email and document flows so you can help your clients faster and better.

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Zollner logo
Belfius Insurance logo
Hirslanden Logo

We are all spending hours on paperwork

Documentation and email overflow causes:

Delayed responses
Manual errors
Increased operational costs
Customer dissatisfaction and churn
Did you know that 100% of the top 5% companies are investing in AI technology?
Did you know that an average company spends only 18% of total working hours on client (interaction)?
We see transactions taking 25 days and more to be processed.

Automate incoming documents
and emails with AI



Captures all your incoming documents, letters, emails and attachments while respecting the necessary privacy regulations.



Captures all your incoming documents, letters, emails and attachments while respecting the necessary privacy regulations.



Paperbox analyzes the documents and automatically classifies them into the right inbox, document folder or team.



By using Natural Language Processing, Paperbox extracts the relevant content of the document or email.



Paperbox automatically attaches the document to the right file or case in your workflow or case management system.

For who?

Various industries and customers benefit in many ways from the power of Paperbox.

For Customer Experience

Keep up to date with your customers and serve them in the best way possible. Focus on what matters for them and improve your top-line performance.

For Operational Efficiency

Improve your internal processes and operational agility. As industry standards and requirements are constantly changing, your email and document flows need to be flexible and scalable.

For Compliance

Accurate data is important in every step of a business process. But especially when you need to comply with industry or national regulations.


  • Loan application form
  • Mortgage insurance certificate
  • Credit report

Health Insurance

  • Hospital invoice
  • Pharmacy letter (BVAC)
  • Mutuality invoice and listing


  • Identity proof
  • Patient document
  • Laboratory report
Discover other industries and use cases

Our focus is on you

See what's important

  • Filter documents on their age
  • Immediately see documents with the highest priority
  • Reduce lead time to seconds with automated processing

Insights in what matters

  • Track efficiency and transparency
  • Visualize automation rate and human performance
  • Report errors manually

We know insurance

  • Paperbox is pioneering when it comes to innovating in insurance
  • Our team builds the best in-class AI models
  • We have pre-trained parsers for all types of documents

Copy, Split feature

  • Attach claims or emails to multiple workflows
  • Split up emails when parts need to be handled separately

Our customers experience

A solution that self-learns to a whopping 90% automation rate

Our application is made for humans and helps you accelerate by 10x

Resulting in

-50%Lead times
-25%Processing costs
+20%Customer satisfaction
100%Empowered employees

Intelligent document processing
in insurance