Re-allocate 50% of insurance admin time to client oriented work

Eliminate high error-rates and waiting time for your customers with a smart mailroom. Automate email triage, efficiently assign tasks and optimise workflows for your employees.

24/7 Email Processing
90% Automated Workflow
50% Efficiency Win
> 30 Happy Insurance Companies

Your Smart Mailroom

Capture
Business Impact

Smart Mailroom means more Time and Profit

Without a Smart Mailroom

  • Backlogs and delays
  • Poor customer service
  • Manual, repetitive low value work
  • Lack of process and workload oversight
  • Pressure on teams
  • Lack of flexibility

With a Smart Mailroom

  • A Scalable and data-driven foundation for insurance
  • More time to service customers personally
  • More productive and meaningful work for your employees
  • Holistic and detailed reporting of your business performance
  • Automated workflows
Want this for your company?
Phase 1 Mailroom triage, file linking & task creation
Phase 2 File Completion & Intention Detection
Phase 3 Automated actions & Workflow Triggers

Pricing

Choose a plan that suits your business best!

Smart Mail-Handling

  • Workflow analysis and optimisation
  • Triage and archiving of scans, claims/damages emails & attachments
  • Linking and search on claims- and policy id
  • Task creation and scheduling
🏆 Best seller

Smart File Completion

  • Smart Mailroom (phase 1)
  • Intent recognition
  • Document classification
  • Summarize emails, documents and claim histories
  • Assign priority to tasks

Smart Action Workflow

  • Smart Mailroom + File Completion (Phase 1 & 2)
  • Smart task handling within CRM
  • Automate outbound mails based on triggers
We love to see you grow

Customer Stories

See how other Insurance Companies manage to streamline their Workflows with Smart Mailroom.

Van Dessel, a major player in Belgian insurance broking, faced challenges with high-maintenance IT tools and increasing pressure on their workforce. By implementing Paperbox, they streamlined their claims and policy admin processes, significantly reducing manual tasks, reducing cost of IT and enhancing overall efficiency. Discover how Van Dessel overcame their operational challenges in this case study.

Read this Story See all Customer Stories