We help
insurers brokers underwriters

work smarter.

Don't waste your time on repetitive work. Paperbox automates your email and document flows so you can help your clients faster and better.

Belfius Insurance logo
Piette & Partners logo
Hillewaere logo
Fintech Logo

Insurance companies spend hours on paperwork

Documentation and email overflow causes:

Delayed claim settlements
Manual errors
Increased operational costs
Customer dissatisfaction and churn
Did you know that the average broker / insurer spends only 18% of total working hours on client (inter)action?
We see claims taking 30 days and more to be processed.
1 in 4 customers will switch to another insurance provider in the next 12 months.

Automate incoming documents
and emails with AI



Captures all your incoming documents, letters, emails and attachments while respecting the necessary privacy regulations.



Captures all your incoming documents, letters, emails and attachments while respecting the necessary privacy regulations.



Paperbox analyzes the documents and automatically classifies them into the right inbox, document folder or team.



By using Natural Language Processing, Paperbox extracts the relevant content of the document or email.



Paperbox automatically attaches the document to the right file or case in your insurance platform or broker management system.

For who?

Both insurance companies as intermediaries benefit in many ways from the power of Paperbox.
And this across the Personal (or Individual) and Commercial (or Group) insurance lines:

For Claims Handling

Paperbox analyzes relevant information by scraping the data from documents and emails. This makes it easier to issue a potential payout.

For Underwriting

Automatically process enrollment forms and onboarding documents. This can include forms from doctors or other insurance companies

For Customer Service

Keep up to date with your customers and serve them in the best way possible. Focus on what matters and make fewer mistakes.

Property & Casualty

  • European Accident Statement form
  • Invoices
  • Police report


  • Income proof
  • Medical questionnaire
  • Notarial requests


  • Pharmacy bills
  • Doctor attests
  • Hospital invoices
Discover more use cases

Our focus is on you

See what's important

  • Filter documents on their age
  • Immediately see documents with the highest priority
  • Reduce lead time to seconds with automated processing

Insights in what matters

  • Track efficiency and transparency
  • Visualize automation rate and human performance
  • Report errors manually

We know insurance

  • Paperbox is pioneering when it comes to innovating in insurance
  • Our team builds the best in-class AI models
  • We have pre-trained parsers for all types of documents

Copy, Split feature

  • Attach claims or emails to multiple workflows
  • Split up emails when parts need to be handled separately

Our customers experience

A solution that self-learns to a whopping 90% automation rate

Our application is made for humans and helps you accelerate by 10x

Resulting in

-50%Lead times
-25%Processing costs
+20%Customer satisfaction
100%Empowered employees

Intelligent document processing
in insurance