If a document or email is automatically processed or validated by a user, the original document or email is immediately deleted. This reduces the 'data at risk' period to a minimum. Only an anonymized version of the transaction is stored to train or fine-tune the AI models.
Both the data storage and processing of Paperbox and its sub-processors take place in Europe. More information can be found in our Data Processing Agreement.
Both the company and the Paperbox product are ISO27001 certified, with an annual audit."},"country":{"title":"As an insurance company or insurance business, we are subject to country-specific regulations such as FSMA in Belgium. How does Paperbox handle that?","answer":"Paperbox acts as a 'processor' - this means that data retention is kept to a minimum. If a document or email is automatically processed or validated by a user, the original document or email is immediately deleted. This reduces the 'data at risk' period to a minimum. Only an anonymized version of the transaction is stored to train or fine-tune the AI models.
Both the data storage and processing of Paperbox and its sub-processors take place in Europe. More information can be found in our Data Processing Agreement.
Both the company and the Paperbox product are ISO27001 certified, with an annual audit."},"genAI":{"title":"Paperbox uses Generative AI models, but does this have an impact on data security?","answer":"Paperbox only uses Generative AI (GenAI) endpoints on Google Cloud or Microsoft Azure where data retention is disabled. This is a must-have requirement."},"auth":{"title":"How does user authentication and provisioning work within Paperbox?","answer":"Preferably, Paperbox provides user authentication via SAML federation with Azure Active Directory. The setup for this is described on the following link. 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
Paperbox is an AI software company building the insurance mailroom of the future.
Ever felt like you're waiting forever for your insurer to reply to your email? That's what we are solving!
Insurance historically is a manual labor-intensive, admin-heavy industry. A lot of manual work goes into reading incoming requests, processing emails and attachments from central mailboxes, forwarding to colleagues, scheduling and prioritizing tasks and archiving information in insurance back-office systems.
Our solution reduces friction and brings structure to the biggest bottleneck of insurance operations: the Mailroom.
We believe technology should improve the way people interact, creating a future where nobody is put on hold.
Role 👀
We are looking for a motivated Software Engineer to join our product & engineering team.
We have a challenging roadmap ahead of us we need someone to help build out our platform's core, craft new features, and integrate new systems.
On any given day, you could be
working on a new module to automatically generate e-mail replies with LLMs
brainstorming with customer success on how we can automate all their configuration work
diving into the core of our platform to optimize the latency of a single microservice
You're an ideal candidate if
you are a pragmatic programmer with experience in Python who understand best practices in software engineering
overcoming complexity is what drives you. You know how to communicate complex ideas in a simple way
you want to join an ambitious startup with product-market fit, 1 million in ARR, and all the challenges that come with that
The right time and place 🧭
The last years we have been bootstrapping and building the foundations of our GTM machine. With over 20 customers in insurance, we have nailed down our ideal customer and value proposition. We are looking for someone to put oil on that fire and help us scale!
This is what we value 🤸
We work hard to create a company culture where each individual can thrive in a healthy way and where we truly excel as a team. This is what guides us::
Stronger together: We deeply care about our customers, users and employees, and we believe you can best take care of others if you focus on taking care of yourself too.
Distributed ownership: We love to see everyone taking up responsibility. We share and create opportunities for each other to grow.
Build to scale: Everything we do needs to be scalable. This mindset helps us create the impact needed to drive us forward.
Quality, then speed: We work intentionally towards a bigger picture that requires us to think before we act. Building a foundation for future success is setting yourself up to win.
🙌 Perks and benefits
At Paperbox we strongly believe in diversity and a healthy work environment. That’s why we spend a lot of time on providing the perks and benefits that will help you thrive as a person.
We offer:
A flexible office culture, combining our amazing Wintercircus startup campus with the freedom to work where you perform best.
A competitive salary
All the tools you need
A flexible vacation policy
A transparent and digital healthcare insurance by Alan for you and your family
Learning & Training opportunities. Flexible training policy.
If you're excited to be part of a winning team, Paperbox is a great place to grow your career. Don't hesitate to reach out!
Contact us using the form below and we'll get back to you as soon as possible.