Een blik op de verzekeringssector van de toekomst

Het vinden van de juiste balans tussen financiële prestaties en welzijn klinkt niet zo eenvoudig als het lijkt. Je dient constant op zoek te gaan naar een evenwicht tussen automatisering, persoonlijk contact en empathisch leiderschap.

Our recent feature in De Tijd's "Jong Geweld" series has given us an opportunity to reflect on our journey, our mission, and the lessons we've learned along the way.

Implementing SLA-driven operations, supported by robust software solutions, isn't just about meeting deadlines. It's about transforming your entire operational approach.

Choosing between online forms and emails for insurance claims filing involves balancing efficiency with customer experience. While online forms streamline data entry for insurers, they can feel impersonal and cumbersome for customers. Emails offer flexibility, familiarity, and a personal touch, enhancing the customer experience.

While RPA has its merits, it struggles with the complex, unstructured data typical of insurance communications. This is where Generative AI (GenAI) steps in, offering transformative advantages that go beyond the capabilities of traditional methods.