If a document or email is automatically processed or validated by a user, the original document or email is immediately deleted. This reduces the 'data at risk' period to a minimum. Only an anonymized version of the transaction is stored to train or fine-tune the AI models.
Both the data storage and processing of Paperbox and its sub-processors take place in Europe. More information can be found in our Data Processing Agreement.
Both the company and the Paperbox product are ISO27001 certified, with an annual audit."},"country":{"title":"As an insurance company or insurance business, we are subject to country-specific regulations such as FSMA in Belgium. How does Paperbox handle that?","answer":"Paperbox acts as a 'processor' - this means that data retention is kept to a minimum. If a document or email is automatically processed or validated by a user, the original document or email is immediately deleted. This reduces the 'data at risk' period to a minimum. Only an anonymized version of the transaction is stored to train or fine-tune the AI models.
Both the data storage and processing of Paperbox and its sub-processors take place in Europe. More information can be found in our Data Processing Agreement.
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Privacy Notice
Paperbox is part of Paperbox BV
Address: Esplanade Oscar Van de Voorde 1, 9000 Gent
Company Number: 0767.371.651
This Privacy Notice will explain how Paperbox uses the personal data it collects form when you engage with Paperbox as a:
Client, Prospect, Supplier or Partner
Website Visitor
Job Applicant
Newsletter Subscriber
What data do we collect?
When you engage with Paperbox as a Client, Prospect, Lead, Supplier or Partner, Paperbox collects:
Contact details
Business Correspondence details
When you visit our website, Paperbox collects:
Necessary Cookies
When you apply for a job, Paperbox collects:
Contact Details
Curriculum Vitae
Professional Qualifications
Employment History
Job Interviews and Evaluations
When you subscribe to the newsletter, Paperbox collects:
Contact Details
How will we use your data?
When you engage with Paperbox as a Client, Prospect, Lead, Supplier or Partner, your data will be used for:
Contact Details and Conversation Details are processed to engage in business correspondence
When you visit our website, your data will be used for:
Necessary Cookies help us with basic functionality of our website, e.g. remember the language
When you apply for a job, your data will be used for:
Paperbox needs this data to make a decision whether an applicant is suitable for a job at Paperbox
When you subscribe to the newsletter, your data will be used for:
Paperbox needs your contact details to send the Newsletter
What lawful basis do we use?
When you’re a Client, Prospect, Lead, Supplier or Partner, we rely on the following basis:
Legitimate interests of Paperbox
When you engage with Paperbox as a Website Visitor, we rely on the following basis:
For Necessary Cookies, we rely on the legitimate interest of Paperbox
When you’re a Job Applicant, we rely on the following basis:
Legitimate interest of Paperbox
When you’re a Newsletter Subscriber, we rely on the following basis:
Your consent
Where do we store your data?
When you’re a Client, Prospect, Lead, Supplier or Partner, Paperbox uses the following parties to store your data:
HubSpot
Teamleader
Google Workspace
When you’re a Job Applicant, Paperbox uses the following parties to store your data:
Google Cloud
Google Workspace
When you’re a Newsletter Subscriber, Paperbox uses the following parties to store your data:
HubSpot
Google Workspace
Sometimes transfers outside the EEA may take place. Such transfer is always subject to an appropriate level of protection.
How long will we keep your data?
When you’re a Client, Prospect, Lead, Supplier or Partner, Paperbox will store your data for:
For Leads, Client, Prospect, Supplier or Partner, last mutual contact + 3 years
When you engage with Paperbox as a Website Visitor, Paperbox will store your data for:
For Necessary Cookies: 26 months
When you’re a Job Applicant, Paperbox will store your data for:
End of application + 5 years
When you’re a Newsletter Subscriber, Paperbox will store your data for:
3 years
What are your rights?
You have the right to request Paperbox for copies of your personal data
You have the right to correct any personal data you believe is inaccurate
You have the right to withdraw your consent, in this case Paperbox will delete your data
You have the right to object to the processing, in this case Paperbox will evaluate your request and erase your data if objection is valid
You have the right not to be subject to solely automated decision making
You have the right to lodge a complaint with the competent supervisory authority (,https://www.gegevensbeschermingsautoriteit.be/burger/acties/klacht-indienen,)